Support Center
Submit service requests, track your tickets in real-time, and get expert IT support from our dedicated team. Registered clients get full access to the ticketing portal.
Log detailed service requests with category, priority, and geo-location. Our team responds promptly based on urgency.
Monitor your ticket status in real-time: Pending, In Progress, Completed. Full transparency at every stage.
View and download invoices tied to your service requests. All amounts in Tanzanian Shillings with 18% VAT.
Access your complete service history, past tickets, and communication records from your client dashboard.
Create a client account or log in with your email and 6-digit PIN. Contact us if you need credentials.
Describe your IT issue, choose a category and priority. Optionally share your location for on-site support.
Our team picks up your ticket and updates the status. You can view all updates from your dashboard.
Once resolved, the ticket is marked Complete. Invoices are generated automatically for billed services.
Enter your email to look up your existing tickets and their current status.
+255 625 788080
Mon-Fri: 8AM-6PM
support@stechnologies.co.tz
Response within 24 hours
19 Weruweru Street, Sinza, Dar es Salaam
Tanzania, East Africa